Freshdesk is a comprehensive customer support management system that offers a helpdesk, tickets, a knowledge base, a forum, and many other features. Ecomaze allows you to seamlessly connect your Freshdesk with external systems and create automated processes. The following tasks can be automated using ecomaze: Exporting, creating, and updating tickets Exporting ticket conversations Exporting, creating, and updating company data Exporting knowledge base articles This integration opens up numerous use cases and ideas for collaboration with other systems. For example, support tickets can be automatically created when certain events occur, or company data can be updated in the online store based on changes to the customer's address. Streamline your processes and increase the efficiency of your customer support management workflows by connecting Freshdesk and ecomaze.